We have a 10-day return policy, which means you have 10 days after receiving our item to request a return.  All returns will be processed as store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at graysands25@gmail.com. Please note that returns will need to be sent to the following address: 3847 Highway 394, Unit1, Bluff City, Tennessee, 37618

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at graysands25@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at graysands25@gmail.com.

Frequently Asked Questions

What is Gray Sands Home & Gifts?

Gray Sands Home & Gifts is an online home décor and gift shop offering thoughtfully selected home decor, seasonal décor, wreaths, artificial florals, candles, gifts, accessories and other unique products for your home and the people you love.

What does Gray Sands Home & Gifts sell?

Our collections include home décor, wreaths, swags, door décor, artificial floral arrangements, seasonal décor, tabletop décor, candles, wax melts, kitchen and entertaining items, baby gifts, religious gifts, jewelry, blankets, and other unique gifts and accessories.

Does Gray Sands Home & Gifts sell home décor?

Yes! Home décor is one of our primary product categories. Our selection includes seasonal home décor, tabletop décor, porch décor, decorative accessories, artificial florals, wreaths, blankets, candles, and other pieces designed to add personality to your home.

Does Gray Sands Home & Gifts sell wreaths?

Yes! We offer decorative wreaths, seasonal wreaths, designer-style wreaths, swags, door décor, and bows. Our wreath selection changes throughout the year with seasonal colors, holidays, and decorating trends.

Do you sell artificial floral arrangements?

Yes. Gray Sands Home & Gifts offers artificial floral arrangements, faux flowers, seasonal floral stems, cemetery arrangements, wreaths, and other long-lasting floral décor.

Can I buy seasonal home décor online?

Yes! Our online shop features seasonal collections throughout the year. Depending on the season, you may find fall décor, Christmas décor, spring décor, patriotic décor, seasonal tabletop pieces, porch décor, wreaths, candles, and artificial florals.

Does Gray Sands Home & Gifts sell fall décor?

Yes! Our fall collection may include fall home décor, fall wreaths, artificial fall florals, fall tabletop décor, fall porch décor, fall candles, wax melts, and seasonal accessories. New seasonal products are added as they become available.

Does Gray Sands Home & Gifts sell candles and wax melts?

Yes. We offer candles and wax melts in a variety of seasonal and everyday fragrances. They are also popular choices when you're looking for a small gift or something to make your home feel warm and inviting.

Does Gray Sands Home & Gifts sell gifts?

Yes! We offer a variety of unique gifts for women, baby gifts, religious gifts, home gifts, seasonal gifts, and gifts for many different occasions. Our inventory changes frequently, so there is always something new to discover.

Does Gray Sands Home & Gifts sell blankets?

Yes. Our home textiles collection currently features soft, higher-end blankets, with additional home textile products planned for the future.

Can I shop Gray Sands Home & Gifts online?

Yes! Gray Sands Home & Gifts is an online shopping destination where you can browse our current home décor, gifts, wreaths, artificial florals, candles, seasonal collections, and other products.

Does Gray Sands Home & Gifts ship?

Yes! Many products are available for shipping nationwide. Shipping availability can vary based on the product, size, and destination. Product pages will provide the most current shipping information.

Can I pick up my online order locally?

Select products may be available for local pickup. Because some larger or fragile products are not suitable for shipping, pickup availability may vary by product.

Do you offer decorating services?

Yes! Gray Sands offers seasonal decorating services for customers who want help transforming their home or space for the holidays and changing seasons. Services can be customized based on the space and decorating needs.

Can Gray Sands help decorate my porch or home for the season?

Yes! Our seasonal decorating services can help create a cohesive look using seasonal décor, wreaths, artificial florals, tabletop décor, and other decorative elements. Contact us to discuss your decorating project.

Where is Gray Sands Home & Gifts located?

Gray Sands Home & Gifts is associated with Gray Sands Floral in Bluff City, Tennessee, serving customers locally while also offering online shopping and nationwide shipping on eligible products.

Is Gray Sands Home & Gifts the same business as Gray Sands Floral?

Gray Sands Home & Gifts and Gray Sands Floral are sister shopping experiences under the Gray Sands brand. Gray Sands Floral focuses heavily on fresh flowers, floral arrangements, delivery, and floral services, while Gray Sands Home & Gifts focuses on home décor, gifts, wreaths, artificial florals, seasonal décor, and online shopping.

What makes Gray Sands Home & Gifts different from a big-box home décor store?

We focus on finding unique, stylish, and thoughtfully selected home décor and gifts rather than carrying the same merchandise found everywhere. Our collections change frequently, giving customers new pieces to discover throughout the seasons.

Where can I find Gray Sands Home & Gifts?

You can shop Gray Sands Home & Gifts online for home décor, gifts, wreaths, artificial florals, seasonal décor, candles, and other products. Local customers can also visit our Gray Sands storefront in Bluff City, Tennessee.